Data West was founded in 1975 as a service bureau serving the billing and customer information needs of the utility industry. Our technology products are grounded in the real world needs of the utility industry. Our commitment to excellence and innovation is reflected in our state-of-the-art computer center, which supports an active, ongoing software research program. We are the quality leader in utility billing technology and work hard every day to deliver superior products and outstanding customer service.
DataWest is guided by three abiding principles:
We demand of ourselves that we provide our clients with the highest possible degree of innovative system design, rapid response time, and attention to detail.
- Client Satisfaction
We know that our success is dependent upon the success of our valued clients and their continuing goodwill. We strive to assist our clients with technical support as quickly and efficiently as possible, and no client question or concern is considered small or unimportant.
Although we are a software company, we recognize that our clients are people, not numbers, and we pledge to treat each with the prompt attention, personal concern, and active interest that each deserves.