We’re With You, All The Way
Data West is with you every step of the way to ensure that your BillMaster implementation is a complete and total success. Our services extend well beyond simply providing billing software and aiding you with installation; we actively work with your team to install, test, and customize your BillMaster system, providing the necessary documentation and knowledge transfer to ensure that your personnel become fully qualified in the shortest possible amount of time.
Transformation Made Easy
The transition from an antiquated utility billing management system to a state-of-the-art system such as BillMaster requires careful planning and management. Before we do anything, we’ll work with you to develop an implementation plan that addresses all your areas of concern, including CIS configuration, external application mapping and interface testing, as well as ongoing software maintenance.
We Support You
We treat all of our BillMaster clients like family and take pride in providing customer service and support that goes “above and beyond.” Our call center is staffed with trained, experienced software engineers who know BillMaster inside and out. In addition, BillMaster is extremely well documented with print manuals, online help systems and a multimedia reference guide accessible from within BillMaster.
System Requirements
BillMaster and SQL Server database components may be installed using either: Microsoft SQL Server Express 2005/2008 running on Windows XP/Vista or Server 2003/2008 OR Microsoft SQL Server 2005/2008 Workgroup Edition running on Windows Server 2003/2008 Standard Edition. In either configuration, Microsoft’s Native Client software must be installed on each client workstation accessing SQL Server. SQL Server Management Studio software must also be installed on at least one workstation to enable Remote Support.