Online Customer Portal for Utility Bill Customers
WebShare is the optional BillMaster customer portal which allows your customers to log on securely and check their current account status as well as to pay their bills with credit cards and/or E-checks. If your customer is responsible for several accounts, they may all be viewed at one time, and one payment may be made for some or all of the accounts. Customers may also view historical statements and graphical consumption history as well as transactions. Payment receipt feedback is real-time, so customers may be sure their payments have been received. And, your customers may also enroll for receipt of bills via email rather than receiving a paper statement. Optionally, your customers may be given the ability to change their name, mailing address, and phone numbers.
WebShare follows the color and header branding of your website.
Your Customer Service Representatives use a management console to view and control individual customer access.
We hold a variety of Webinars to help our customers extend the performance of our BillMaster and Geospatial products.