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utility billing tips

Every Moment Counts

Posted on November 6, 2013 by DataWest | 0 Comments

Unpaid furlough. Although no employee likes to have an unpaid day of work, it has become a reality for many municipalities around the United States. This is why every moment counts. I find myself guilty of being stuck in my ways every now and again. I do our billing the same way each month. I have my steps that I…

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C’mon Back…. C’mon Back…..

Posted on September 6, 2013 by DataWest | 0 Comments

“All of us thank you all for the help and unbelievably quick response”. Hearing this is like music to our ears. A client of ours had a major system / hardware failure last week. Their bills needed to go out the next day. Fortunately, they had a local consultant who was familiar with their system, and they had us ready…

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Frequently Asked Questions

Posted on July 5, 2013 by DataWest | 0 Comments

I’d like to think that every time I call for customer service I’m going to have my question answered quickly and on the spot. I’m sure I’m not the only one who thinks this. So, in the spirit of good customer relations I try to do the same when someone calls with a question. Now granted, I know I’m not…

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Data West Corporation — 72 Suttle St., Suite M • Durango, CO 81303 • toll-free: 800.748.2271 • ph: 970.259.2330 • fax: 970.259.2930 • email