What if you could tell your software provider exactly what you want? Better yet, what if they actively asked you for input, and produced it – fast?
Companies like Google, Microsoft, eBay, Yahoo – and now Data West! – do exactly that, with a technique called “Agile” or “Scrum” methodology. This means we:
- Develop what our customers want. We prioritize possible features based on market value. This means we do what you all want the most first. A win/win!
- Work as a team in which you, the customer, are a member. We push together as a team to get the job done. That’s why the technique is called “Scrum.”
- Produce results fast. We break out features into small chunks, and develop/test/release these fast and frequently.
- Embrace change. Perhaps most important, we also solicit feedback fast and frequently, so we can check whether we’re on the right track. It’s a given: Technology changes, the business climate changes, and what customers want and need can also change. The key to success is being ready.
- Closely track status. To optimize team performance, everyone needs to easily see where we are at any time. So we use Agile and Scrum tools, to show precise status of each feature, how we are progressing, and when our next releases will occur.
WebShare Sprint “Burndown” Chart showing completion of committed work by date.
What’s the bottom line? We can produce software quickly and efficiently. But we can only give you what you want if we know what that is.
So tell us. We’ll listen.
For more information on Agile and Scrum techniques, check out the first seven minutes of this entertaining video: http://www.youtube.com/watch?v=XU0llRltyFM. If you’d rather discuss this with a live human being – or to report wish list items for WebShare, BillMaster Mobile, or GIS – contact Joan at firstname.lastname@example.org.