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Transactions
BillMaster Transactions – Auditable. Efficient. Accurate.
DataWest realizes that transactions are the critical juncture where efficiency and accuracy count most of all. That’s why we have invested particular care into BillMaster’s transaction functionality in order to ensure that you have access to a flawlessly-performing suite of features and processes which ensure the seamless execution of your transactions. Some features include:
Multiple payment entry modes (Manual, Quick bar code scan, Remittance Processing (link), ACH, Lock-boxes, Credit and Debit cards, online E-Payment of bills
Definable payment application priority, or use ‘Apply to’ manual mode to apply partial payments as desired
Batch maintenance, balancing, and posting
Point of Sale (POS) hardware and software with Cash Drawers, Receipt printers, Bar Code scanners, Check and Card scanners.
Internally-generated Audit trail.  See Security for more detail
Easily void or adjust current or prior-period transactions
Print Deposit slip
Drill-down from summary to detail on all transactions, including consumption detail on every rate level and detailed General Ledger postings
  • Charges
  • Payments
  • Adjustments
  • Deposits
  • Consumption
  • Meter Readings
Purge and/or Archive transactions as desired.
Deposits
Versatile Deposit Management

Optimal management of customer deposits results in their satisfaction – as well as a better bottom line. BillMaster’s flexible, customizable deposit management functionality means that you can tailor your deposit management system for optimal performance
BillMaster keeps a history of deposits charged, paid, due, or refunded, as well as tracking interest due.
Can enter deposits when received over-the-counter, or include billing for deposit on statement.
Can configure automatic Deposit Refund, automatic Interest Refund and/or automatic generation of refund checks.   Specific requirements for a refund are incorporated into Customer Credit Status, which then controls the timing of the refund.
Can handle partial deposit refunds, AIAC and other processes as needed.
Interest may be calculated starting immediately, or after a defined time period.
Able to transfer deposits from one account to another when customer moves.
Reference number audit trail.
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