Handling service calls quickly and efficiently not only makes for happier customers – it makes for a better bottom line. The ability to quickly pinpoint problem areas, schedule service calls and allocate the right resources to the right problems as needed can improve your customer relations even as you cut costs. BillMaster contains specialized service order functions which help you every step of the way:

	Scheduling time and staff
	Status, Priority and other Codes
	Create and complete service orders from remote devices
	Create charges upon completion of Service Order
	Service Order history and unlimited notes
	A detailed, read-only audit log is maintained on changes made as a result of a service order
	Requested by, completed by, other dates
	Wizard-driven approach to guide operators.
	Move Out / Move In / with forwarding address and as-of date.
	Meter Install / Remove
	Meter Turn Off / Turn On
	Meter Maintenance and Service history
	Customized additional Service Order / forms processing using Active-X scripting.

Learn more about account features:
	Search/Inquiry - BillMaster is built based upon a thorough comprehension of the specialized billing needs of the gas industry, and is equipped with the robust, feature-rich functionality modern gas billing requires. Click here to Learn More...
	Account Management - Maintaining, updating, and managing customer accounts needn’t be a labyrinthine nightmare. Whether you have a few hundred accounts or hundreds of thousands, BillMaster’s logical, intuitive account management system provides you with access to the information you need, when and where you need it. Click here to Learn More...
	Service Orders - Handling service calls quickly and efficiently not only makes for happier customers – it makes for a better bottom line. The ability to quickly pinpoint problem areas, schedule service calls and allocate the right resources to the right problems as needed can improve your customer relations even as you cut costs. BillMaster contains specialized service order functions which help you every step of the way. Click here to Learn More...
	Integrated Credit Risk Management - One of the best ways to maximize profits and cut costs: Make sure that your debtors actually pay you. BillMaster is perfectly equipped to help. Through our relationship with the ONLINE Utility Exchange, you can now determine the credit risk of doing business with a new service applicant at the point of application directly from within BillMaster. Click here to Learn More...